I hate the metro, post # 5958

This morning's commute was particularly fun, as we heard from the train operator (well, at least he informed us why we were frequently stopping, that in and of itself is rare) that the train in front of us was broken down and would be "offloaded" at Van Ness. Thats all fine and good. He told us three times to make room for the gazillions of folks that would be coming on board. Three times? Okay, maybe some people are like children and need to be told three times to pick up their Express from the seat next to them. Then, after we pulled into the station, here came the gazillion folks, which takes a minute or two... we continue to sit as he shuts the doors as we continue to sit for a while. Finally he comes on and he says that unfortunately, our train too has issues, and we need to offload it as well. Everyone is pissed at this point, but we all get up and offload, another few minute process. Then he shuts the doors, but the train just sits there. All the while, a nasty nasal woman (I guess the station manager) is screaming, "PLEASE!!!! STAY AWAY FROM THE GRANITE EDGE!!!!!" Then, the doors open and he says, "actually they have cleared this train for service, you may board the train",
which I think led to even the nicest of folks there to roll their eyes. This whole process stretched my commute into an hour. Thanks, metro, for yet another awful ride.